Coinsquare Login

About Coinsquare

Coinsquare is one of Canada’s oldest and most trusted cryptocurrency trading platforms. In 2022, Coinsquare became the first crypto‑asset trading platform in Canada to be registered as an Investment Dealer and a member of IIROC (Investment Industry Regulatory Organization of Canada), providing added oversight, regulatory compliance, and protection to its users. :contentReference[oaicite:1]{index=1}

Operating since 2014, Coinsquare supports trading in over 40 different cryptocurrencies and more than 820 coin‑to‑coin trading pairs, enabling users to diversify and manage their asset portfolios effectively. :contentReference[oaicite:2]{index=2}

Security & Regulatory Protections

• IIROC Registration: As an IIROC‑registered investment dealer, Coinsquare adheres to rigorous regulatory and financial oversight measures. :contentReference[oaicite:3]{index=3}
• Cold Storage Custody: A large majority (≈95%) of customer cryptocurrency holdings are stored offline in cold, secure storage to protect against hacking vulnerabilities. :contentReference[oaicite:4]{index=4}
• Two‑Factor Authentication (2FA): Users are strongly encouraged (and required for certain activity) to enable 2FA, ideally via authenticator apps like Google Authenticator, Twilio Authy, etc. :contentReference[oaicite:5]{index=5}
• Travel Rule & FINTRAC Compliance: Coinsquare, as a regulated Money Services Business under Canadian law, complies with the Travel Rule for VC transfers over certain thresholds, collecting identity info to enhance transparency and safety. :contentReference[oaicite:6]{index=6}
• Segregation of Assets: Digital assets held in trust under external custodians; client assets are separately identified from Coinsquare’s own property. :contentReference[oaicite:7]{index=7}

How to Login Securely

1. Visit the Official Website or App: Go to coinsquare.com/en-ca or open the official mobile app. Always verify the URL and ensure your connection is secure (look for HTTPS). :contentReference[oaicite:8]{index=8}
2. Click “Login” or “Sign In”: Use the button/link labeled Login or Sign In – typically at the top‑right or main menu. :contentReference[oaicite:9]{index=9}
3. Enter Your Registered Email & Password: Use the credentials you used during account creation. Make sure the password is strong and unique. :contentReference[oaicite:10]{index=10}
4. Enable Two‑Factor Authentication (2FA): If not already enabled, set up 2FA via an authenticator app (recommended) or use SMS where available. This protects your account even if the password is compromised. :contentReference[oaicite:11]{index=11}
5. Complete Verification Prompts as Needed: Coinsquare may require additional identity verification (KYC), especially for withdrawals or large trades. Have required documents ready. :contentReference[oaicite:12]{index=12}
6. Access Your Portfolio & Begin Trading: Once authenticated, you can view balances, perform trades, inspect market data, and use security settings. Always monitor for any suspicious activity. :contentReference[oaicite:13]{index=13}

Features Available After You Login

Security Tips & Best Practices

• Use a Strong, Unique Password: Avoid reusing passwords across platforms. Mix cases, add symbols, numbers. :contentReference[oaicite:18]{index=18}
• Enable Authenticator 2FA: Prefer app‑based TOTP for better security over SMS. :contentReference[oaicite:19]{index=19}
• Secure Your Email: Use separate email for financial accounts, with good spam filtering and no reuse. :contentReference[oaicite:20]{index=20}
• Avoid Public WiFi: Use trusted networks. If needed, use VPN. :contentReference[oaicite:21]{index=21}
• Check URLs Carefully: Bookmark the official site. Phishing is common. :contentReference[oaicite:22]{index=22}
• Monitor Account Activity: Review login history and trades. Be alert for unrecognized logins or transfers. :contentReference[oaicite:23]{index=23}
• Use Cold Storage: Move large holdings off the exchange into your own wallets if possible. Exchanges are best for trading, not long‑term, full custody. :contentReference[oaicite:24]{index=24}

Common Login Problems & Solutions

• Forgot Your Password: Use the “Forgot Password” option on the login page. Reset via email after verifying your identity. Ensure you check spam/junk folders.
• 2FA Code Not Working: Make sure your device time is synced properly. If using an authenticator app, ensure codes are generated correctly. :contentReference[oaicite:25]{index=25}
• Account Locked or Suspended: Multiple failed login attempts or suspicious activity can trigger locks. Contact support for recovery.
• KYC Verification Delays: If you haven’t submitted or verified required documents, this may delay access to features like withdrawals. :contentReference[oaicite:26]{index=26}
• Website or App Issues: Try clearing cache, updating the app/browser, or using incognito mode.

Eligibility & Legal Information

To use Coinsquare, users must be Canadian residents, at least 18 years of age, and have a verified phone number or other identity verification per regulatory requirements. :contentReference[oaicite:27]{index=27}

Coinsquare must comply with Canadian laws including FINTRAC registration, anti‑money laundering (AML) regulations, and regulations under the Proceeds of Crime and Money Laundering & Terrorist Financing Act. :contentReference[oaicite:28]{index=28}

All digital assets purchased via the platform are held in trust and separately segregated. Coinsquare does not use customer assets for its business liabilities. :contentReference[oaicite:29]{index=29}

Frequently Asked Questions